Incompetence Every where you go!

Not health related today, unless you consider my paranoid delusions, and hypertention health related!

I know it has been said that to err is human or some such gobbledygook! However, today I am so befuddled by the current trend of incompetence that I must rant about it. I can hold it in no longer.

Examples of this incompetence are easy to give, and I am not talking about your average Joe, who just doesn't have the proper training to do his job correctly or even the occasional person who can't spell or use proper grammar. If I was to rant about those individuals, well I'd be ranting about myself, so there is just no need for that at all!

So, instead I offer the examples of this thing that is in my craw, starting with taking the truck to a particular service department, that shall remain nameless, and the lack of service they are performing. So I take my **Dodge Ram** to this unnamed dealer *grin*.

I called, told the service manager that there was a recall to be fixed. "Oh, yes man, bring it in tomorrow at 7:30 and we'll get right on it". So near 5 the following afternoon, I call and ask if it is ready (I know it is not or they would have called me,right?) and the manager says, "oh, no mam, we had to go all the way to Corpus to get that part, we won't get to your truck till tomorrow'!

Ok, now I called the day before to arrange the recall service. Is it just me, or wouldn't it have been more accommodating, and practical, to say~ check inventory of said recall part, order if needed and then when the part arrives, call me and make an appointment? Is it just women who think this way, and men just don't see the whole picture or is it just plain incompetence,despite sex?

This isn't the first time I've had this happen! Every time my Focus breaks down (and unfortunately, that is often) I take it in and it sits there for days as they either can't reproduce the problem, that I can reproduce at will, or they are waiting for a part....my car spent August 17 the thru the 29th at the shop! Still idles rough...*Cough*lemon* ! Three trunk latches,three CD players, two O2 sensor flushes,who knows how many flight recorders, diagnostics,yada,yada...still runs crappy...Focus....Bofus?

Sorry, I cannot help myself. Now car service not withstanding, that does not encompass the full brunt of my rant.

Does anyone at the local fast food restaurants listen? Do you ever get your order without a burger missing, or have the one child who wants nothing but mayo and will cry if even sees something else on his burger, get the burger made the wrong way? Or have you ever handed the cashier a little extra change, so they can give you a bill instead of say the 95 cents, only to see the confused look on their face as they have no idea, what it is you want them to do with the extra? Last night, I ordered the Mayonnaise only burger again, only to get home with the burger totally dressed, and the ticket on the side says no mayo!

Is it really that hard to do it right the first time? Are my standards too high? Or has customer service disappeared from our culture altogether?

I was raised to believe the customer was always right (even when they are wrong) and that a happy customer is a return customer. I don't know...there ought to be a way to rectify this whole dilemma, but as usual, I will just blog it and forget it, because I too am complacent now, and am just too tired to fight. You know they just spit in your burger or loosen the oil pan plug if you complain! Did I mention I can be a little paranoid?

Ok, Bueno bye! Putting Eeyore to bed, to wake up Tigger....